We are pleased to have launched our brand new Access Registration scheme in partnership with Nimbus Disability is an organisation run by and for disabled people and is recognised as a leading authority on accessible ticketing in the UK.
Our partnership with Nimbus Disability will further improve the booking journey by offering online booking for the first time, through this new access registration scheme. Registering is a three-step process, is valid for three years and is completely free.
This scheme will enable you to:
- View and book wheelchair spaces online
- Book in essential companions online
- Have easier access to the most appropriate seats for captioned, BSL interpreted and audio described performances on an interactive seat map
- View all discounts available to you online, based on your needs
What happens next?
- When your application has been processed successfully, Nimbus will provide you with a unique registration number via email which you can then use to link your access needs into our system. You can log in or create an online account, go to access preferences tab and submit your registration number.
- After you have done this we simply pull through your requirements directly from Nimbus. When booking tickets online, seats associated to your requirements will show automatically on the seating plans, and any applicable discounts will show at the checkout stage.
Useful Information
- If you are not able to use online forms and would be unable to access online sales you do still need to register. Nimbus will be able to assist with telephone registration on 0330 808 5108.
- If you already have The Access Card, there is no need to re-register, just link your Access Card with an account with us.
- Once you have registered, logged in and linked – you are all set to book! If you have any issues,please email access@greenwichtheatre.org.uk for assistance.
Have more questions or need more information? We’ve compiled a list of questions and answers in our help centre.
The Access Card
You can upgrade your free registration to a full Access Card application, it costs £15 and is valid for 3 years. You can find out more information on The Access Card provided by Nimbus here.
The full card provides you with the same benefits as the free registration, as well as:
- Recognised at venues across the UK & beyond
- Potential free companion tickets at events and venues across the UK
- Receive a Photo ID card with symbols relating to accessibility needs
- Informative online access directory
- Access to a closed Facebook Community group
Online
Book tickets easily online – 24 hours a day, seven days a week.
Group bookings and certain concessions or offers are not available online.
There is a £1 per ticket booking fee for online bookings.
Online booking closes 30 minutes before a performance starts.
Telephone
All major credit cards are accepted, as well as Theatre Tokens.
There is a £1 per ticket booking fee for telephone bookings.
The Box Office is staffed between 1-6pm, Mon-Sun.
In-Person
All major credit cards are accepted, as well as Theatre Tokens.
There is no booking fee for in-person bookings.
The Box Office is staffed between 1-6pm, Mon-Sun.
Seating Plan
Here is a general plan of the Theatre’s auditorium.
Reservations
We do not accept reservations, unless previously agreed with a Manager. Payment must be taken at the time of booking.
Ticket Exchange
Once your transaction is confirmed, your tickets are non-refundable. However, with at least 48 hours notice, we can exchange your tickets for another performance of the same show at a cost of £2 per ticket. If you exchange tickets for a cheaper performance the difference will not be refunded.
For peace of mind, you can purchase TicketPlan Protection with your order. Please select the option when checking out, or ask a member of staff for more information.
Concessions
Concessions are available on almost every performance. Concession ticket prices apply to the following;
- Over 60s
- Unwaged
- Full-time students
- People with a disability
- Equity/BECTU Members
Complimentary tickets are available to carers of adult patrons who are disabled. Carers of child patrons who are disabled must purchase their tickets as usual.
Please ask Box Office when booking as we cannot discount tickets once purchased. Only one concession applies per ticket and proof of eligibility may be required upon request. Not all concessions are available online.
Group Bookers
Buy 8 or more tickets to claim a group discount. Call 020 8858 7755 for more details on specific shows. These discounts are not available when booking online.
Terms and Conditions
To see the full terms and conditions of your booking please visit: Greenwich Theatre Terms & Conditions
Driving Directions
Greenwich Theatre,
Crooms Hill,
London,
SE10 8ES
Greenwich is currently outside the Congestion Charge zone.
Greenwich is currently inside the ULEZ (Ultra Low Emission Zone). Find out more here.
Click here to work out your route using google maps.
Coaches
There are spaces for coaches on marked bays on Stockwell Street, a few metres from the Theatre.
Parking
The closest parking is in the Pay & Display car park on Burney Street (the road joining Stockwell Street and Royal Hill). Spaces are limited, especially at weekends. Parking is free after 6.30pm. There is extremely limited on-street parking available on Crooms Hill, after 5.00pm between Monday – Saturday and 6.00pm on Sunday.
Thank you to our Bristol Plumbers for sponsoring this page through their Bristol Plumbers donation
Public Transport
Click here to plan your trip to us with the TFL Journey Planner.
Buses: 177, 188, 199
DLR/Tube: Greenwich and Cutty Sark stations, for Lewisham, Canary Wharf (for Jubilee line), Bank (for Northern/Central line), and Stratford.
Mainline Rail: Greenwich Station for Charing Cross, Cannon Street, London Bridge, Deptford, and out towards Kent.
Riverboat: Services arrive and depart from Greenwich Pier.
We are thrilled to partner with TicketPlan Refund Protection to offer protection to our customers against inability to attend pre-booked events and attractions due to specified unforeseen circumstances (such as accidents, sickness – including COVID-19, breakdown of transport, bereavements and many others).
Once purchased, your tickets are non refundable – this will protect you against cancellation resulting from accidents and unexpected illnesses. We strongly recommend that you include this option. TicketPlan starts from just £1.75 per ticket.
TicketPlan Refund Protection is an optional service offered by Greenwich Theatre and administered by TicketPlan on our behalf. It is not an insurance policy. By adding this to your order, you understand and agree to the terms and conditions.
Please note: TicketPlan must be purchased for all tickets in the transaction and cannot apply to individual tickets. TicketPlan is non refundable, unless the performance is cancelled by us.